By Hillel Fried, Licensed Associate Real Estate Broker (NY license 10301213249), founder of The Hillel Team at Compass. Updated November 2026.
Quick answer
A rental broker is a licensed real estate agent who helps you find and rent an apartment. Some work for the landlord and fill the landlord's vacancies. Others work for you, the renter, and search the whole market on your behalf. Which one you're dealing with decides who pays.
New York City's Department of Consumer and Worker Protection (DCWP) puts it in one line: the law "prohibits brokers who represent landlords from charging broker fees to tenants."
Three details matter more than people realize.
The listing agent counts. The city treats an agent who publishes a rental listing as acting with the landlord's permission, unless shown otherwise. So the broker behind the ad you answered can't send you a bill.
Every other fee has to be out in the open. Listings must show all fees you'll pay to rent the apartment in a "clear and conspicuous manner." Before you sign a lease, the landlord or their agent has to give you an itemized list of those fees, and you sign it.
Some charges are still allowed. The city's FAQ says the law doesn't stop landlords charging for background checks and credit checks.
Situation | Who pays the broker |
|---|---|
The broker represents the landlord | The landlord. You can't be charged |
The broker posted the listing you answered | The landlord. The city presumes the landlord allowed the listing |
You hire your own broker to search for you | You, if you choose to |
A landlord insists you use a particular broker | Not allowed |
A fee you agreed to before 11 June 2025 | It may still apply, depending on how it arose |
Short version: whoever hires the broker pays.
The landlord's broker | Your own broker | |
|---|---|---|
Who they work for | The landlord | You |
Can they charge you a broker fee? | No | Yes, if you choose to hire them |
Which apartments they show you | That landlord's apartments | Listings across your price range and areas |
Whose side they take on terms | The landlord's | Yours |
Fee disclosure before the lease | You get it either way | You get it either way, and your broker goes through it with you |
Often you don't. You can answer a listing, see the apartment with the landlord's broker, and pay no fee.
Hiring your own broker makes sense in a few situations:
If none of those fit, you may not need to pay anyone. Look for listings where the broker works for the landlord.
Rentals are a big part of our work, not a sideline. We've closed 435 of them, and the median rent has been $3,195 a month. Rentals closed on each of our area pages, 2014 to 2026:
Area | Rentals closed |
|---|---|
Harlem and Upper Manhattan | 119 |
Upper East Side | 107 |
Midtown and Chelsea | 46 |
Turtle Bay and Murray Hill | 35 |
Upper West Side | 33 |
Downtown Manhattan | 21 |
Brooklyn | 7 |
If you were charged a fee you think the law bans, DCWP takes complaints online, and the law also lets tenants sue in civil court.
"Hillel Fried is a gem! His thoughtfulness, timely responses and overall knowledge of the business made an arduous task less complicated. Hillel will advocate for the renter without hesitation." Zillow reviewer, on renting with Hillel
"I was extremely surprised to receive a phone call within minutes at 10pm on a Saturday night, but with Hillel, after working with him a bit, nothing surprised me about his customer focused approach." Dan Giachin, buyer, East Village, 2016 (Zillow review)
Not to a broker who works for the landlord, including the broker who posted the listing. You'd only pay a broker you chose to hire yourself.
No. Landlords and their agents can't make renting an apartment depend on you hiring a particular broker, including a dual agent.
No. The city presumes an agent who publishes a rental listing does it with the landlord's permission, so the fee ban applies.
Yes. The FARE Act lets tenants choose to hire their own broker and pay them.
Background and credit check fees are still allowed. Every fee you have to pay must be shown in the listing and on a written list you sign before the lease.
You can file a complaint with DCWP online, with screenshots, texts or receipts. The law also gives tenants the right to sue in civil court.
On 11 June 2025. It's Local Law 119 of 2024.
Looking to rent in Manhattan? Call us and tell us what you need, where, and by when.